What we are doing to keep you safe
Keeping you safe and healthy is our number one priority. That's why we're introducing new cleaning procedures and social distancing measures, which have been guided by the experts at UK Active, the UK government and Public Health England, Wales and Scotland and the Charity's infection prevention team.
Temperature checks and cleanliness. We'll be checking everyone's temperature on arrival and if anyone has a high temperature, they won't be able to enter the club. Members will be encouraged to sanitise their hands at reception and additional hand sanitiser units have been positioned at key areas across the club.
Cleaning and disinfecting. We'll be sanitising gym equipment throughout the day and giving the entire club a deep clean every night. All staff have had cleaning training and they'll be using a two-stage cleaning process including a detergent, followed by a disinfectant.
Social distancing. You'll see new social distancing signs around the gym, including one-way systems where possible. We're also limiting the number of members in each area, such as the gym floor, studios, swimming pool and changing rooms. And we've reduced the amount of equipment and lockers available.
Changes to classes. We're running smaller classes to keep everyone safe and the classes will be shorter than usual (30–45 mins) to make sure we have enough time to clean the studios. We're only running certain classes to ensure social distancing – be sure to check our updated timetable.
Limited services and facilities. Our spas, beauty suites and crèches will stay closed, and cafés will have a reduced service. Also, Health MOTs and physiotherapy sessions won't be available for now. For more information on which services and facilities are available, read our FAQs.
Protecting you and our teams. We've installed plastic shields at our reception desks and we'll be providing Personal Protective Equipment (PPE) to our staff if necessary.