Guildford Hospital

Guildford Hospital FAQs

• How do I get an appointment to see a consultant?

  You would need to see your GP, or one of our private GPs, who will then make a referral to see one of our consultants. For cosmetic surgery and weight loss surgery consultant appointments seeing a GP first is not essential but it is still recommended.

• How long would it take me to get an appointment?

  We endeavour to ensure all private patients will be seen within a few days and at a time that is convenient for you. Our appointments are designed to be flexible around your needs and activities.

• Can I see a consultant for an appointment after work or at the weekend?

  Our outpatient services operate from 08:00 - 21:00 Monday to Friday and Saturday 09:00 - 13:00. Post operatively, if a consultant decided they needed to see a patient urgently this would be co-ordinated by our out of hours team. The hospital is open 7 days a week, 52 weeks of the year for our patients’ convenience.

• Can I choose which consultant I wish to see?

  Yes, as a private patient you can choose your consultant.

• Do you offer treatment for children?

  At Nuffield Health Guildford Hospital, we have consultants that are able to see children of all ages. We have an extensive paediatric department with a range of experts that extends over numerous specialisms. However, please note that we aren’t able to perform procedures on those under the age of 3.

• Would my surgery be conducted by a junior doctor?

  No, our hospital only works with consultants and therefore you can be assured of the highest level of clinical care. Your appointments, surgery and follow ups will be conducted by your consultant.

• What are your hospital infection rates?

  Nuffield Health Guildford Hospital is vigorous in its cleaning standards and keeping our hospitals clean and free of MRSA and C.difficule is a top priority. As a result, the risk of infection to patients is very low.

• When can my family visit if I’m an inpatient?

  Our visiting hours are between 8:00 and 20:00. Your recovery is of paramount importance, and you may find that you are very tired following surgery. With this in mind visitors are encouraged to leave by 20:30.

• Is there parking available?

  We have free, on-site parking available to all our patients. Upon arrival, please make your way to reception where you can enter your vehicle’s registration number.

• Is there accommodation nearby where my family can stay?

  Should your relatives or friends wish to stay locally there are a number of hotels and bed and breakfasts which we can recommend. Unfortunately, we are unable to accommodate your visitors overnight.

• I am disabled/require assistance during my visit, who do I need to tell?

  Please let our staff know your requirements when you contact us. We are happy to make suitable arrangements before your visit. If you’d like to bring a friend or family member, please feel free to do so.

• Services for patients and visitors with visual impairment

  Should your relatives or friends wish to stay locally there are a number of hotels and bed and breakfasts which we can recommend. Unfortunately, we are unable to accommodate your visitors overnight.

• Services for patients and visitors with hearing impairment

  Hearing induction loop systems are provided at reception for the assistance of patients and visitors with hearing impairments.

• Services for patients who require assistance with interpreting

  We can provide telephone interpreting services through The Big Word. Please let us know if you require assistance with this.

• Are visitor meals available?

  Your visitors are welcome to dine with you and can choose from our daily menu. Orders for dinner should be provided to the ward serving staff by 4pm.

  Please note that visitors’ meals are chargeable and these will be added to your room account unless you advise otherwise.