Read the information we give you. Your hospital team will send you a letter or email to confirm your appointment and any requirements. Make sure you read this thoroughly, so you know exactly what you need to do, and ask us any questions. Please also let us know if you have cancer or you’re self-isolating for any reason.
Speak to us. Do ask us any questions you may have about your visit if you’re unsure. Please also let us know if you have cancer or you’re shielding for any reason.
Stay home if you are unwell. If you feel sick or have COVID-19 symptoms on the day of your appointment, please don't attend. Instead, call the hospital and we’ll be able to support you with rebooking at an appropriate time.
Sanitise or wash your hands regularly. We ask that you clean your hands regularly using the hand sanitising stations on arrival and throughout the hospital.
Wear a face covering when asked to. Although face masks are no longer required in our hospitals, they are mandatory in any clinical area where care is delivered to immunocompromised patients, for example oncology units. Should any patients and visitors wish to continue to wear a face mask elsewhere in the hospital, your wishes and decision will be respected.