NHS quality account

Nuffield Health publish an annual quality report. From 2014 this will include an appendix for our NHS Quality Account. This provides information relating to our performance against a prescribed set of indicators and is published on NHS Choices in accordance with our obligations as holders of the Monitor Provider Licence. More information on Nuffield Health's NHS Choices page can be found here, more details on the Provider Licence can be found here, and more information on our published reports can be found here.

Hospital Level data to support the information included in the Quality Account can be found here>

Duty of candour compliance statement

Nuffield Health are compliant with the requirements of the Duty of Candour and encourage all staff members to be open and honest throughout every element of their role. Nuffield Health have a ‘Being Open’ policy which reflects the requirements from the Duty of Candour in many ways and which can be shared with Commissioners upon request.

Mixed sex accommodation statement

Nuffield Health is pleased to confirm that we are compliant with the Government’s requirement to eliminate mixed-sex accommodation, except when it is in the patient’s overall best interest, or reflects their personal choice.

We have the necessary facilities, resources and culture to ensure that patients who are admitted to our hospital do not share accommodation or toilet facilities with members of the opposite sex. Sharing with members of the opposite sex will only happen when clinically necessary (for example where patients need specialist equipment such as stage 1 recovery, or HDU) or when patients actively choose to share, for example in an Oncology Suite (as of April 2012).

Published formulary

Nuffield Health Formulary – our position:

The following statements are made to clarify the position on Nuffield Health’s Formulary and the implementation of NICE Technology Appraisals (TA) for medicines.

  • Publication and accessibility of Formulary (Reference SC27.1.1): Nuffield Health has a national formulary that uses the electronic British National Formulary (eBNF) as a platform. Nuffield Health does not have a local formulary because Consultants are engaged from various NHS Trusts/Foundation Trusts (FTs). The prescribing of medication for NHS patients is undertaken in accordance with the local formulary of the relevant NHS
  • As required by local NHS Commissioners, the following sites agree to work in accordance with the CCG formulary here to linked:
  1. Nuffield Health Brentwood Hospital: NHS Basildon and Essex CCG Formulary
  • Relevant NICE Technology Appraisals (Reference SC27.1.2):Each Nuffield Health hospital is able to provide local information on the implementation of NICE Technology Appraisals (TA) which are relevant to the treatment of NHS patients in Nuffield Health.
  • Availability of treatments recommended in positive NICE Technology Appraisals (Reference SC27.1.3): NICE TA are not always applicable since Nuffield Health does not necessarily provide the treatment under NHS contract. However, each Nuffield Health hospital will liaise with the NHS locally to ensure continuity of care for any NHS contract patients already receiving treatment

CQC status

All Nuffield Health locations providing regulated activities in England (hospitals and wellbeing) are registered with the Care Quality Commission (CQC) in accordance with The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and The Care Quality Commission (Registration) Regulations 2009 (and amendments thereunder).

Our hospital in Glasgow Scotland is registered with Health Improvement Scotland (HIS) and our Vale hospital is registered with Healthcare Inspectorate Wales (HIW). All locations are subject to monitoring and rigorous inspection by the relevant regulatory body, and the outcomes of these inspections are published on the relevant regulators website.

From April 2015 a new regulation comes into force in England which applies to all providers when they have received a CQC performance assessment for their regulated activities.

Providers must ensure that their rating(s) are displayed conspicuously and legibly at each location delivering a regulated service and on their website. Nuffield Health will comply with this regulation when performance assessments are provided by CQC, however, there will be a transitional period before new style ratings are available from the regulator.

NHS LA Level 3 status & ISO 9001

At Nuffield Health clinical excellence drives all that we do and we are proud to have NHS Litigation Authority (NHSLA) Level 3 - the only UK private hospital group to hold it. Nuffield Health are also working with the British Standards Institute (BSI) to align our planning and delivery of services with the International Standard ISO9001.

CNST status

Since 1st April 2013, Nuffield Health have been members of the Clinical Negligence Scheme for Trusts, managed by the NHS Litigation Authority. This provides Clinical Indemnity cover for all consultants operating in our English hospitals. CNST can also be used to cover work referred from NHS providers and confirmation of this is agreed when entering into local agreements with these providers.

CQUIN 'Digital First' statement

Nuffield Health acknowledge the requirements of the Digital First CQUIN Pre-Qualification criteria and have assessed the relevance of each area to us as Independent Sector Acute providers under the guidance produced by the Department of Health on this matter. It is our assertion at this stage that we have a sufficient trajectory of current and future plans to qualify for this area of the CQUIN Pre-qualification criteria and that the other areas are not applicable to the work that we do at this stage.

We would be happy to provide further information on this matter to Commissioners upon request.

Statement of coding process & audit results

Nuffield Health are compliant with the national Clinical Coding Framework as published by the Health & Social Care Information Centre

Monitor provider licence

As a provider of services on behalf of the NHS, Nuffield Health is required to hold a Licence, issued by the NHS Provider regulatory body, Monitor.

Nuffield Health were awarded this Monitor Provider Licence with effect from 1st April 2014, and each year are required to review our compliance with the conditions of the licence. The following statement sets out our compliance with this process, in the terms prescribed under the licence conditions:

Following a review for the purpose of paragraph 2(b) of licence condition G6, the Directors of the Licensee are satisfied that, in the financial year most recently ended, the Licensee took all such precautions as were necessary in order to comply with condition G6.

For more information on the Monitor Provider licence, please refer to the Monitor Licence page.

Carbon reduction & energy saving

Nuffield Health is working towards providing a sustainable health care service. At present Nuffield Health is focusing on carbon reduction measures through more efficient use of energy, and increasing re-use and recycling of waste that we produce. Nuffield Health is working towards achieving ISO 14001 certification to ensure we have an effective framework to manage our impact on the environment that is externally verified.

Through our partnerships in corporate wellbeing we are enabling organisations to keep their employees fit, happy and healthy, focusing on overall employee wellbeing programmes that actively reduces employees' health risks, and improves quality of life both at work and home.