Enjoy Nuffield Health 24/7 free for 6 months

• How do I activate my membership?

  Simply click ‘activate’ and fill in the form to set up your account.

• How do I access Nuffield Health 24/7?

  Once you’ve activated your membership, you can access Nuffield Health 24/7 in any of the following ways:

  1. Visit the Nuffield Health 24/7 home page
  2. Click the link in your confirmation email, taking you to the Nuffield Health 24/7 home page
  3. Download the Nuffield Health 24/7 app, available for iOS, Android, Amazon and Apple TV.
• How do I log in?

  Once you’ve activated your membership, you can log in via these steps:

  1. Go to the Nuffield Health 24/7 home page or download the app
  2. Click ‘sign in’ and enter your email address
  3. You should receive an email from Vimeo (support@vhx.tv) – click the ‘sign in now’ button from this email
  4. Click ‘continue’ and you’ll be logged in to Nuffield Health 24/7.
• What happens if I don't receive an email to log in?

  Please check your junk email folder as the email might have gone there. If so, add support@vhx.tv to your contact list so the emails don’t keep going to your spam.

  If you still can’t log in, please call our support line on 0300 123 5084.

• Do I need to log in to Nuffield Health 24/7 every time I want to use it?

  No, Nuffield Health 24/7 will remember who you are once you have logged in, unless you clear your cookies.

• I have changed my email address since opting in to Nuffield Health 24/7 and would like my Vimeo email log in address to be updated to my new email address, how do I do this?

  Please email onlinesupport@nuffieldhealth.com to let us know of your change in email address and we can update this for you.

• I don't have an email address, can I access Nuffield Health 24/7?

  At the moment, you do need an email address in order to set up an account with Nuffield Health 24/7.

  There are a number of free email services available on the Internet. Once you’ve set up your email, you’ll be able to activate your free membership by clicking the ‘activate now’ button above.

• How do I cancel my Nuffield Health 24/7 membership?

  To cancel, please fill out our contact us form and one of our team will be happy to assist you. Just remember to reference ‘gyms’ and ‘Nuffield Health 24/7’ in the details.

• Nuffield Health 24/7 apps
  • What apps can I download?

    You can download the Nuffield Health app on iOs, Android, Amazon Firestick and Apple TV.

  • How do I download Nuffield Health 24/7 on an app?

    Search ‘Nuffield Health 24/7’ on either the App Store, Google Play or Amazon app store and click download.

  • Problems with video playback
    • The website/app isn't responding. What can I do?

      Please report any issues to onlinesupport@nuffieldhealth.com.

      If you have any feedback about Nuffield Health 24/7 or the content we have on it, please contact us here.

    • My videos aren’t playing. A black screen appears when I try to watch videos. What can I do?

      You may be using the service on an unsupported browser. From January 2021 Nuffield Health 24/7 videos will not play on Internet Explorer as Flash Player is unsupported.

      Please use Google Chrome, Microsoft Edge or Safari to watch our videos on a web browser.

Find out how to watch on a smart TV and more through Vimeo’s Help Center