Wessex Hospital

Wessex Hospital FAQs

• How do I get an appointment to see a consultant?

  You would need to see your GP or one of our private GPs who will then make a referral to see one of our consultants. Alternatively, you can call the hospital and speak to our Patient Services team on 02380 266377 who can book appointments for you.

• How long would it take me to get an appointment?

  We endeavour to ensure all private patients will be seen within a few days and at a time that is convenient for you. Our appointments are designed to be flexible around your needs and activities.

• Can I see a consultant for an appointment after work or at the weekend?

  Our outpatient services operate from 08:00 - 21:00 Monday to Friday and Saturday 09:00 - 15:00. Post operatively, if a consultant decided they needed to see a patient urgently this would be co-ordinated by our out of hours team. The hospital is open 7 days a week, 52 weeks of the year for our patients’ convenience.

• Can I choose which consultant I wish to see?

  Yes, as a private patient you can choose your consultant.

• Do you offer treatment for children?

  No, unfortunately no under 18s can be seen or treated at Nuffield Wessex.

• Would my surgery be conducted by a junior doctor?

  No, our hospital only works with consultants and therefore you can be assured of the highest level of clinical care. Your appointments, surgery and follow ups will be conducted by your consultant.

• What are your hospital infection rates?

  Wessex Hospital is vigorous in its cleaning standards and keeping our hospitals clean and free of MRSA and C.difficile is a top priority. As a result, the risk of infection to patients is very low.

• When can my family visit if I’m an inpatient?

  Our visiting hours are between 10:00 and 20:00. Your recovery is of paramount importance, and you may find that you are very tired following surgery. With this in mind visitors are encouraged to leave by 18:30.

• Is there parking available?

  Yes, our hospital has a large car park and operates under a parking eye system which requires you to register your car at reception on arrival. The car park and hospital have signage displaying this information.

• Is there accommodation nearby where my family can stay?

  There are various hotels and accommodation local to the hospital.

• I am disabled/require assistance during my visit, who do I need to tell?

  Please let our staff know your requirements when you contact us. We are happy to make suitable arrangements before your visit. If you’d like to bring a friend or family member, please feel free to do so.

• Services for patients and visitors with visual impairment

  • Braille signage has been installed in the passenger lift at reception
  • Most of the hospital areas include features recommended by the Royal National Institute of the Blind (RNIB)
  • A large button press telephone is available in outpatients
  • Staff will be happy to talk through brochures with you

• Services for patients and visitors with hearing impairment

  Hearing induction loop systems are provided at reception for the assistance of patients and visitors with hearing impairments.

• Services for patients who require assistance with interpreting

  We can provide telephone interpreting services through The Big Word. Please let us know if you require assistance with this.

• Are visitor meals available?

  Your visitors are welcome to dine with you and can choose from our daily menu. Orders for dinner should be provided to the ward serving staff by 4pm.
  Please note that visitors’ meals are chargeable and these will be added to your room account unless you advise otherwise.