Exeter Hospital

Exeter Hospital FAQs

• How do I get an appointment to see a consultant?
  You would need to see your GP, or a private GP, who will then make a referral to see one of our consultants. For cosmetic surgery, dermatology and some of our orthopaedic consultant’s appointments to see a GP first is not essential but it is still recommended.
• How long would it take me to get an appointment?
  We endeavour to ensure all private patients will be seen within a few days and at a time that is convenient for you. Our appointments are designed to be flexible around your needs and activities.
• Can I see a consultant for an appointment after work or at the weekend?
  Our outpatient services operate from 08:00 - 20:00 Monday to Friday. Post operatively, if a consultant decides they needed to see a patient urgently this would be co-ordinated by our out of hours team. The hospital is open 7 days a week, 52 weeks of the year for our patients’ convenience.
• Can I choose which consultant I wish to see?
  Yes, as a private patient you can choose your consultant. Our team is on hand to be able to advise you of our consultants and where their specialities are to ensure you are seeing the right consultant for your symptoms.
• Do you offer treatment for children?
  In Exeter we do not provide any surgical procedures for anybody under the age of 16 years old however, we would be able to see children under 16 for outpatient consultations only. We are able to see 16 and 17-year-olds in outpatients and for surgical procedures providing they are not complex and not cosmetic in nature.
• Would my surgery be conducted by a junior doctor?
  No, our hospital only works with consultants and therefore you can be assured of the highest level of clinical care. Your appointments, surgery and follow ups will be conducted by your consultant.
• What are your hospital infection rates?
  Exeter Hospital is vigorous in its cleaning standards and keeping our hospitals clean and free of MRSA and C.difficule is a top priority. As a result, the risk of infection to patients is very low.
• When can my family visit if I’m an inpatient?
  Your visitors are welcome between 10:00 and 20:00. Your recovery is of paramount importance, and you may find that you are very tired following surgery. With this in mind, visitors are required to leave by 20:00.
• Is there parking available?
  Parking is available onsite however this is limited. We have our very own car park attendant who will be able to help. At busy times you might be unable to park so please use other modes of transport where possible. Local paid parking is available close to the hospital.
• I am disabled/require assistance during my visit, who do I need to tell?
  Please let our staff know your requirements when you contact us. We are happy to make suitable arrangements before your visit. If you’d like to bring a friend or family member, please feel free to do so.
• Services for patients and visitors with hearing impairment
  Hearing induction loop systems are provided at reception for the assistance of patients and visitors with hearing impairments.
• Services for patients who require assistance with interpreting
  We can provide telephone interpreting services through The Big Word. Please let us know if you require assistance with this.