Steve Gray, Chief Executive Officer

Steve took over the role of Nuffield Health Chief Executive Officer on 1 December 2015. He previously led the development of the health and wellbeing services at both Lloyds Pharmacy and subsequently at AS Watson, where he was Healthcare Director.

Steve has over 40 years’ experience, with the past 25 years in management, working primarily within the healthcare sector, holding a number of leadership, commercial and operational positions.


Chris Blackwell-Frost, Chief Strategy Officer

As Chief Strategy Officer, Chris is responsible for strategy, innovation and integration.

He joined the organisation in April 2016, bringing over 25 years of experience across the healthcare and pharmaceutical sectors.

Originally a pharmacist by training, Chris brings with him experience in sales, clinical services development, strategic marketing, acquisitions and brand development. Previously, he has worked at Lloyds Pharmacy, AAH Pharmaceuticals and Celesio UK.

Amanda Lambert, Chief Customer Officer

As Chief Customer Officer, Amanda leads our Customer function which includes development of our customer value proposition, our customer offerings, sales and our people.

Prior to joining Nuffield Health in 2021, Amanda held a number of senior sales and customer leadership roles including leading the customer and sales divisions for Hutchison 3G, the digital team at O2 and a variety of sales and marketing roles at Xerox. Amanda brings extensive experience of leading digital transformation in customer focussed organisations.


Mary O’Reilly, Chief Communication Officer

Having worked with Nuffield Health since 2016, Mary became Chief Communication Officer in November 2022. In this role Mary leads Nuffield Health’s brand, internal and external communications and marketing.

Mary brings a wealth of experience strategic communications, having worked for more than 20 years working across high profile FTSE100 listed, privately held and publicly funded companies. Prior to joining Nuffield Health, Mary held senior leadership positions with Fremantle Media and BBC Worldwide, where she was the Director of Communications for the Americas.


Caroline Smith, Chief Quality & Operating Officer

Caroline has a wealth of industry experience spanning across a wide range of healthcare services. This relates to regulated and unregulated, outsourced services alongside the pharmaceutical industry and direct to the NHS. Prior to Nuffield Health, Caroline was a Partner at Management Solutions for Healthcare where she worked with Healthcare at Home, A.S. Watson and the Pennine Acute NHS Hospitals Trust.

At Nuffield Health, Caroline is responsible for front line delivery of all services across the UK and for maintaining the highest quality, regulatory and safety standards to meet the increasing demand for health and wellbeing services.