Nuffield Health launches new online physiotherapy service to support patients during Covid-19 lockdown

Nuffield Health, the UK's largest healthcare charity, has launched an online physiotherapy service to continue to support patients during the Coronavirus (COVID-19) pandemic. Partnering with Physitrack, the global patient connectivity and telehealth provider, The Nuffield Health My Physio App will connect patients needing rehabilitation with one of its 550 chartered physiotherapists.

Together with Physitrack, we will deliver remote online patient engagement, outcomes tracking and telehealth via custom mobile and web apps to our 330,000 patients across the UK. Available on the App Store and Google Play, the new remote service is available to individuals with private medical insurance or those who wish to self-fund treatment.

Martin Fidock, our Head of Commercial and Operational Development, comments: “We are a long established provider of physiotherapy services with a focus on delivering clinical excellence and customer focussed solutions. The delivery of our Nuffield Health My Physio App will allow our chartered physiotherapists to continue to provide expert diagnosis, advice and rehabilitation to manage patient recovery in the comfort of their own home.”

Henrik Molin, CEO and co-founder of Physitrack, adds: “Nuffield Health is widely known for exceptional customer and clinical care and we’re very excited we found a perfect fit with our technology to ensure their patients' journeys to recovery are not disrupted as a result of the Covid-19 situation. 

“In just a few days, Nuffield Health and Physitrack have co-developed a tailored version of Physitrack's online patient assessment and management platform. The new version has been designed to fit the needs of Nuffield Health patients' enabling the physio team to continue to deliver care plans for 330,000 patients, many of which are in lockdown in their homes, using telehealth and home exercise prescription."

We committed to building a healthier nation and through our physiotherapy services, aim to treat both the pain and its cause, helping to improve life in the short term and prevent long-term problems. During a time of self-isolation and restricted engagement, we are dedicated to helping the nation keep fit and well.

Find out more about the new remote service here.

Last updated Tuesday 14 April 2020