You can purchase personal training at any of our 112 locations. However, if you buy personal training at a gym that is not your home gym, you may be charged an additional fee.

You will receive an email confirmation containing the details of your online purchase. A team member from your chosen gym will contact you by phone or email to bring you up to speed with all you need to know about your training sessions. They’ll also let you know if your requested personal trainer is available. If not, they’ll discuss your goals and assign a different personal trainer.

You can browse our personal trainers’ profiles online by searching for your local gym in the search box at the top of the page. Each of our PTs has a profile with their picture and a description of their experience and specialisms. Alternatively, you can visit your local gym and speak with a member of the fitness team to arrange an initial consultation with a personal trainer.

Yes, you can change your trainer. Please speak to your trainer, Fitness Manager, reception and/or management at your gym to make arrangements. Please note that there may be an additional fee if you choose a trainer who charges a higher fee. Or we will refund you if you are due an amount.

Once you have bought personal training online, a team member from your chosen gym will contact you by phone or email to arrange your sessions.

You won’t be able to book your sessions online. Once you have bought personal training online, a team member from your chosen gym will contact you to arrange your sessions. 

Please discuss your preferences with your personal trainer.

Our 4, 8 and 12-hour packs each have a 90-day expiry period. This means you can use your sessions for up to 90 days from your purchase date.

However, if your sessions expire and you have not used them within the 90-day window, they will be lost, unless there are medical or extenuating circumstances agreed by the gym.

At least 24-hours’ notice.

If you miss a session and give more than 24 hours' notice, we’ll reschedule it for a later date within the 90-day expiry period of your pack.

However, if you’re unable to give 24 hours' notice, you may lose that session without a refund. Medical exemption and other extenuating circumstances will be reviewed by your gym on a case-by-case basis.

Yes, please speak to your gym or personal trainer.

Our 4, 8 and 12-hour packs expire after 90 days from the date of purchase. 

Please contact your gym or personal trainer to talk through options, and we will do our best to support you. We may extend the expiry of your sessions to accommodate the time you miss and ensure a smooth transition back to training once you're ready.

Unless there are medical reasons, refunds are not provided. We will explore options with you, such as changing your trainer, session time, duration and training style. Click here to read our terms and conditions.

No, partner training cannot be bought online. Partner training is available as 4, 8 and 12-hour packs in your local gym, payable by cash or card.

We would take one payment from one of the ‘partners’. Please note that both participants must be members of a Nuffield Health fitness and wellbeing centre.

If you buy a 1-2-1 personal training pack, you will have to pay 100% of the cost on your own. With partner training, our packs are priced at 150%. By splitting the cost between two people, you only pay 75% each of the total cost of the package.

For example, a 4-hour 1-2-1 personal training pack costs £100. A 4-hour partner training pack costs £150. Therefore, you and your partner will each pay £75.

Yes, your partner must also be a member of Nuffield Health.

Partner training is available in 4, 8 and 12-hour packs.

Yes, you are required to stay with the same partner for the duration of each pack purchased.

You can mix and match your sessions to be either 30 or 60 minutes in length. Simply discuss your preferences with your personal trainer.