How Assisted Lifeguard Technology supports pool safety

  • ALT supports our qualified lifeguards and responders and does not replace them
  • Lifeguard/responder staffing levels are always determined in line with our safety procedures and operational requirements
  • The system can identify potential signs of swimmer distress and immediately notify lifeguards/responders to investigate and respond
  • Personal data is managed securely and in accordance with UK data protection legislation
  • Footage is normally retained for up to seven days and only held for longer when required as part of an incident investigation
  • Clear signage is displayed at centres where ALT is in operation.

If you'd like to know more, please speak to a member of our team.

Frequently Asked Questions

What is Assisted Lifeguard Technology (ALT)?

Assisted Lifeguard Technology (ALT) is an advanced pool safety system that works alongside our lifeguards and responders. Using AI and cameras positioned around the pool, the system helps monitor swimming activity in real time and can alert lifeguards/responders if it identifies someone who may need assistance.

Why does Nuffield Health use Assisted Lifeguard Technology?

ALT provides an additional layer of support for our lifeguard/responder teams and helps enhance safety in and around the pool. By continuously monitoring the pool environment, the system can assist lifeguards/responders in identifying potential concerns quickly and responding appropriately.

Does this mean there are fewer lifeguards on duty?

ALT is designed to support our lifeguards/responders, not replace them. The number of lifeguards/responders on duty is determined by a range of factors, including pool size, swimmer numbers and the activities taking place. The technology simply helps our teams maintain effective oversight of the pool environment.

Can AI identify when someone may be in difficulty?

The system is designed to recognise patterns of movement and behaviour that may indicate a swimmer who requires assistance. If a potential concern is identified, an alert is sent to the lifeguard/responder team, who will assess the situation and take any necessary action.

How does the system work?

ALT uses AI-powered software and cameras positioned around the pool to monitor activity continuously. If the system detects behaviour that may indicate a swimmer is in difficulty, it alerts lifeguards/responders, enabling them to investigate quickly.

Who can see the camera footage?

Footage is not routinely viewed by colleagues within the fitness and wellbeing centre. Lifeguards/responders receive alerts indicating the location of a potential concern. Access to stored footage is restricted to authorised personnel and is only permitted where there is a legitimate operational or investigative requirement.

How long is footage stored?

Footage is typically retained for up to seven days. Where footage is required as part of an incident investigation or legal process, it may be retained for longer in accordance with our data retention procedures.

How is my data protected?

We take data security seriously. All information is processed in accordance with applicable data protection legislation and stored using secure systems and access controls. Any retained footage is only accessible to authorised individuals with a legitimate business need.

How will I know if ALT is being used?

Where Assisted Lifeguard Technology is in operation, signage will be displayed within the centre to inform members and visitors that the system is being used as part of our commitment to health, safety and wellbeing:

"Assisted Lifeguard Technology forms part of our wider commitment to providing a safe, welcoming and supportive environment for everyone using our pools."