Our Services For You and Your Visitors, Woking
All you need to know about our specialist services
We encourage all patients to rest between 1.30pm and 2.30pm and would therefore suggest that visits are planned around this quiet time.
Your recovery is of paramount importance and you may find that you are very tired following surgery. With this in mind visitors are encouraged to leave by 8.30pm.
Please be mindful of other patients who may be resting whilst you are receiving your visitors.
If you do not wish it to be known that you are in the hospital, please inform reception.
All visitors to the ward may be asked to sign in and out of our visitor's book at reception on every occasion and they may be given a security badge to wear while they are on hospital premises.
External CCTV is in operation at the hospital as an additional precaution. If you are aware of or suspect any threat to security please inform a member of staff as soon as possible.
Free car parking is available at the hospital, but this can be limited during peak times.
Should you or your visitors require taxi services, the reception team will be happy to arrange this for you.
Your visitors are welcome to dine with you and can choose from our daily menu. Orders will be taken by the ward serving staff. For the full range of dishes to be available we would appreciate orders for lunch by 11am and dinner by 4pm.
Please note that visitors’ meals are chargeable and these will be added to your room account unless you advise otherwise.
Should your relatives or friends wish to stay locally there are a number of hotels and bed and breakfasts which we can recommend. Unfortunately we are unable to accommodate your visitors overnight.
Fox Hills Hotel
Stonehill Road, Ottershaw, KT16 0EL
Tel: 01932 872050
The Holiday Inn Hotel
Victoria Way, Woking, Surrey, GU21 8EW
Tel: 01483 221000
Gorse Hill. Hook Heath Road, Woking, Surrey, GU22 0QH
Tel: 01483 286518
Bed & Breakfast
Sands at Bleak House
Chertsey Road, Woking, Surrey GU215NL
Tel: 01483 756988
Birchwood House B&B
Birchwood House, Ridgway, Pyrford, Woking, Surrey GU22 BPN
Tel: 01932 347421
Bridge Barn Lane, Horsell, Woking, Surrey GU21 6NL
Tel: 08715 279182
Services for Patients and Visitors with Visual Impairment
- On all the telephones, there is a raised dot on the '5' key to assist the visually impaired in the orientation of the keypad
- Braille signage has been installed in the passenger lift and on the disabled lavatory door at reception
- Most of the hospital areas include features recommended by the Royal National Institute of the Blind (RNIB)
- A large print Patient Welcome Pack is available
- A large button press telephone is available
- Staff will be happy to talk through brochures with you
Services for Patients and Visitors with Hearing Impairment
Hearing induction loop systems are provided on all telephones for the assistance of patients and visitors with hearing impairments.
The Surrey Interpreting Agency can provide assistance free-of charge. They normally require two weeks notice to make the arrangements. Please contact 01483 610938 and ask our Bookings Co-ordinator to organise this for you in advance of your admission date.
Their service include:
- Sign language interpreters
- Deaf/Blind interpreter note takers
- Lip readers
- Speech to text reporters