Level access

  • The main entrance has level access. We have a ramp in place or a lift
  • There is level access from the main entrance to:
    • Main reception
    • Accessible toilet
    • Consulting rooms
    • Imaging
    • Physiotherapy
    • Wards


  • We have bumper strips in place on walls and doors, however not colour contrasted. We provide chaperones to all patients, when required to escort throughout the building
  • Glass doors and full-height windows have contrast markings
  • We have information available in large print on request.


  • The fire alarm has flashing lights
  • We have a hearing loop in the reception area and/or main patient waiting area.


  • There are wheelchairs available to support people with mobility issues
  • There is an accessible public toilet available
  • We have emergency evacuation procedures for disabled visitors
  • Some staff have disability awareness training
  • We have dedicated spaces available in the car park for Blue Badge Holders
  • Quieter times – we can make appointments available at quieter times for people who are anxious in crowds