Derby Hospital

Rykneld Road, Derby, DE23 4SN

01332 540100
Switchboard 01332 540100
Treatment Enquiries 01332 540100
Outpatient bookings 01332 540 105
Physiotherapy 0333 305 7905
Radiology 01332 540 116


Sat 16 Nov
Find Out All About The Different Types Of Laser Eye Surgery At This Free Event
Thu 21 Nov
This is an opportunity to attend a free informative GP event to gain valuable CPD points.

Our response to the CQC report:

“The quality of care at Nuffield Health Derby Hospital has been rated by the Care Quality Commission as ‘Good’ across all domains. The inspectors reviewed surgery, outpatients and diagnostic imaging, and medicine during their two-day visit in October 2015, to assess whether these services are safe, effective, caring, responsive and well-led, and rated each of these domains as ‘Good’.

The key findings of the Care Quality Commission were:

  • The overall leadership of the hospital was good; staff felt able to discuss improvements for their patients and services, to raise concerns and felt part of the hospital team
  • The hospital was visibly clean. The hospital senior management team confirmed a programme of refurbishment was on-going to update areas of the hospital which had been identified as needing redecoration
  • Staffing levels were safe and met the needs of patients. Where bank or agency staff were used, the hospital tried to ensure these staff were used on a longer term basis to provide continuity of patient care
  • Staff cared for patients and provided them regularly with meals and drinks

The inspectors identified several areas of outstanding practice at the hospital and comments included:

  • The hospital had introduced a new anaesthetic procedure. Patients undergoing certain surgical procedures were given a short-acting spinal anaesthetic using different local anaesthetic based on the time required for the surgery this was called targeted spinal anaesthesia. The effect of this anaesthesia only lasted for the duration of the procedure which meant patients were able to start moving around immediately, were able to eat and drink immediately and could be discharged sooner. This was beneficial for patients, such as those with diabetes, who needed as short a time as possible without being able to eat and drink
  • The hospital had recently introduced "The Nuffield Health Promise" for self-funded patients. This enabled patients to have further care and follow ups at no extra cost if their expectations had not been reasonably met
  • Prior to a patient going into the anaesthetic room, patients were taken to a ‘quiet room’. Patients were introduced to the surgical team. A handover of the patient from the ward nurse to the theatre staff including the patient took place in this room; the patient was involved in the whole process and put at ease
  • During the Five Steps to Safer Surgery safety checklist in the operating theatre, patients who were anesthetised were ‘introduced’ to the team by their full name, for example, ‘team let me introduce to you’, and this was respectful of the patient
  • The hospital’s cancer services offered a range of therapies to cancer patients without any extra charge. Patients could have up to six treatments, such as massages or eyebrow tattooing

We are pleased that the Care Quality Commission have recognised the commitment to high quality, safe services from our staff and consultants at Nuffield Health Derby Hospital with a ‘Good’ rating for the hospital. We welcome their feedback on our services and have already put measures in place to further improve patient care based on the findings of their report.” - Andrew Price, Hospital Director

Contact our Derby Hospital today

Fill in the form below, or give us a call.

Thank you

A member of the team will respond to you soon.

To continue to receive communications from Nuffield Health about our exclusive offers, products and services, then please tell us how you'd like to be contacted by ticking the relevant boxes below:

On occasion Nuffield Health may contact you with pertinent service information in regards to services we provide. Note that you can either amend or withdraw your consent at any time.

For information about where your personal data may be processed, how it may be processed and for details of our Data Protection Officer, please see our Privacy Policy.

Two women chatting during a hospital open event

6 benefits you’ll get from a free hospital open event

Struggling to get your health questions answered? Medical Executive Director, Dr Davina Deniszczyc explains how open events get you informed fast.

Read full article