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Welcome to our Ladybirds Room, Surbiton

In our Ladybirds Room the children are aged between 2 and 3 years old, depending on the child's stage of development. As your child's confidence develops, and they approach their 3rd birthday, they will be encouraged to have taster sessions in our Pre-school Busy Bees Room.

We work very closely with the Busy Bees team so that your child is familiar with all their staff and children, making the transition into pre-school much easier for all concerned.

We are registered with Ofsted to have children on the premises from 08:00 through to 18:30. As the nursery closes at 18:30 parents requiring sessional handover information should aim to arrive at the latest by 18:15.

Family Photos

As part of the settling in process we would like to introduce individual 'home photo books'.

These books would enable your child to share and communicate with staff and classmates about their family members, their home and personal experiences. Communication and Language Development is one of the Prime Areas of Learning and this activity would engage the children through playing with what they know in an open-ended activity.

We ask all of our children's parents to bring in photo's of their child's favourite toy(s), book(s), pets, siblings, familiar relatives, play area or food, anything that your child takes pleasure from or that is important to them, and a short explanation on the back of who/what the photo is of so that we can add it to their personal album. 

Keyperson scheme

As with all our nursery rooms here in Surbiton we operate a keyperson scheme. The scheme ensures that every child has a named person who'll be responsible for the planning and observation of your child’s learning whilst in the Ladybirds Room.

Before your child joins us we offer a , generally this lasts 2 to 4 weeks. During this important trial period you and your child come and meet our staff and the other children. This allows you both to become familiar with our nursery environment. If you need more time settling in we're happy to oblige.

This is the perfect opportunity to chat to us about your child’s routine, likes and dislikes and to enable us to discuss the care routine for your child, e.g. how they sleep, if they have a comforter, dietary needs etc.

Also at this time we would ask you to return any personal registration forms to our manager, Tina. This is to ensure we have all the necessary information / contact details, before you leave your child with us for the first time.

First day at our Surbiton Nursery (Ladybirds Room)

On your first day in Ladybirds, you will need to bring with you:   

  • A pack of nappies and disposable bags
  • Baby wipes (if used)
  • Creams for nappy time
  • Spare clothes
  • A sun hat and sun cream for the warmer months
  • Care plan
Sleep times

All of our cot sheets are washed daily here at Surbiton nursery to stop the spread of infection, with each child receiving a clean cot sheet every day. Sleep areas are monitored up to a maximum of every 5 minutes, with all checks recorded on a sleep chart. Your child's sleep times and lengths will be recorded in your daily communication book.


Under Ofsted regulations we are only allowed to administer medicine that has been prescribed by a doctor. If your child needs prescribed medicine you will be asked to fill in a medicine form giving instruction on dosage, time etc upon arrive at nursery each day. You will be asked to sign a form at the end of the day so that you have the correct information about your child’s medication.

We can administer Calpol in an emergency but only with prior written consent from a parent. We only give Calpol if your child has a high temperature and we have contacted you by telephone to request your verbal permission. We can only give one dose of Calpol per day. If your child continues to run a high temperature we will endeavour to reduce it by cooling the child with damp cloths and removal of clothes. If this does not work we will request that you collect your child from nursery and seek medical assistance. In extreme (and very rare) medical circumstances or if we cannot make contact with you or the recorded emergency contact person we will call for an ambulance.


During your child’s time at nursery, should your child have an accident it will be dealt with by our trained first aiders. All details of the accident will be recorded on a paper form and electronically. You will be asked to sign the completed form when you collect your child. Please note accidents are rare, but it is important we have this procedure in place.

Learning journals

Each child has their own learning journal in which their keyperson records their development. This is done through observations and assessment of their play and interaction with others. By observing your child we can gain information to inform future planning and ensure that all your child’s unique, individual needs are being met.

Each observation and assessment made on your child is recorded in their learning journey profile. You're welcome to access your child’s profile at any time and we share the file with you twice a year at our parent consultation meetings.

Emergency Closure

Surbiton Nursery is open 51 weeks of the year with the exception of Bank Holidays and the week between Christmas and New Year. In the event of a breakdown of essential services (e.g. electrical failure or loss of water supply etc), severe weather conditions or where the nursery has to close totally or partially due to an illness epidemic, it is important that you are familiar with the following procedures;

  • Parents will be contacted either by phone, email or text message, asking them to collect their child/children.
  • Where the nursery has closed due to severe weather, loss of essential services or illness epidemic, please call to confirm that we will reopen before you drop off your child the following day.
  • In the event of heavy snow where transport services are affected, the nursery will open providing staff are able to get to work. If not all staff are able to make it to the nursery we may have to offer a limited number of spaces on a first come first served basis. We may ask parents to wait with their children until staff have arrived at the nursery, or return at a later time once we have confirmed all staff have arrived safely.
  • We may also need to ask parents to make arrangements to collect their children early in such an eventuality.
The structure of our day in Ladybirds Room:

Our day commences at 08:00 and finishes at 18:30. If you wish to discuss your child’s day in-depth please arrive by 18:15.

  • 08:00 – 09:00 Breakfast. After breakfast the children will continue to participate in continuous free play until snack time. Stories and songs are shared together prior to snack time
  • 09:30 - Snack Time 
  • 10:00 - Planned Adult led activities, garden time and continuous free play
  • 11:30 - Lunch – two course hot meal
  • 12:00 – 12:15 - Children get ready for bed, or home time
  • 12:30 – 14:15 - Continuous free play
  • 14:30  - Snack Time
  • 14:45 – 16:00 - Continuous free play and adult led activities which can include activities such as expressive arts and design or outdoor play
  • 16:00 - Light Tea
  • 16:30 - 18.30 Children will continue with continuous free play and adult led activities having the opportunity to explore the soft play area or the garden.

We hope this information has been helpful. Should there be anything else you need to know, please feel free to contact us.