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Welcome to our Busy Bee's, Surbiton

In Busy Bee’s Room the children are aged between three and five years old, depending on their stage of development. The children are encouraged to be independent learning exploring the environment around them. They will begin to develop new interests in activities such as computer skills, music and dance CD’s, mathematics and expressive arts and design. The children will also start swimming lessons during term time only.

Family Photos

As part of the settling in process we would like to introduce individual 'home photo books'.

These books would enable your child to share and communicate with staff and classmates about their family members, their home and personal experiences. Communication and Language Development is one of the Prime Areas of Learning and this activity would engage the children through playing with what they know in an open-ended activity.

We ask all of our children's parents to bring in photos of their child's favourite toy(s), book(s), pets, siblings, familiar relatives, play area or food, anything that your child takes pleasure from or that is important to them, and a short explanation on the back of who/what the photo is of so that we can add it to their personal album. 


As with all our nursery rooms here in Surbiton we operate a key person system. The system ensures that every child has a named key person who'll be responsible for the planning and observation of your child’s learning whilst in the Busy Bees Room.

Before your child joins us we offer a settling period, usually lasting 2 to 4 weeks. During this trial session you and your child come and meet our staff and the other children. This allows you both to become familiar with our nursery environment. If you need more time settling in we're more than happy to oblige.

This important time is the perfect opportunity to chat to us about your child’s routine, likes and dislikes and to enable us to discuss the care routine for your child, e.g. how they sleep, if they have a comforter, specific dietary needs etc.

Also at this time we would ask you to return any personal registration forms to our manager. This is to ensure we have all the correct information, before you leave your child with us for the first time.

Early Years Free Entitlement

All children over the age of 3 are entitle to receive 15 hours of free education per week in term time only. This entitlement is available the term after your child's third birthday and is available for 33 weeks of the academic year. When your child is eligible to receive this grant you will be requested to complete an application form and to bring in your child's original birth certificate. Each term you will be required to sign another declaration of attendance form to confirm the session your child attends. Fees are calculated accordingly. For further information please feel free to contact us. 

Early Years Foundation Stage

The Early Years Foundation Stage (2012) is the introduction stage of the National Curriculum and is structured through four themes that underpin the EYFS guidance which states that 'Children are born ready, able and eager to learn. They actively reach out to interact with other people, and in the world around them. Development is not an automatic process, it depends on each unique child having the opportunities to interact in positive relationships and an enabling environment.'

There are two areas of learning and development;

  • Prime Areas 
    • Personal, Social and Emotional Development
    • Communication and Language
    • Physical Development
  • Specific Areas
    • Mathematics
    • Literacy
    • Understanding the World
    • Expressive Arts and Design

All our activities are planned and assessed in accordance with the EYFS guidelines. We provide opportunities for your child to actively learn and develop through playing and exploring, creating and thing critically. This engages each child to learn and develop across all areas through their own interests.

First day at our Surbiton Nursery (Busy Bee's Room)

On your first day in Busy Bees, you will need to bring with you:   

  • Baby wipes (if used)
  • Spare clothes
  • A sun hat and sun cream for the warmer months
Sleep times

All of our cot sheets are washed daily here at Surbiton nursery to stop the spread of infection, with each child receiving a clean cot sheet every day. Sleep areas are monitored up to a maximum of every 5 minutes, with all checks recorded on a sleep chart. Your child's sleep times and lengths will be recorded in your daily communication book.

Toilet Training

We are happy to support parents/carers in children's toilet training. If you feel that your child is ready for toilet training please inform us of their progress at home so that we can do our best to follow that routine. When your child is ready to begin toilet training we suggest that you bring in plenty of spare clothes as accidents will happen.


Under Ofsted regulations we are only allowed to administer medicine that has been prescribed by a doctor. If your child needs prescribed medicine you will be asked to fill in a medicine form giving instruction on dosage, time etc upon arrive at nursery each day. You will be asked to sign a form at the end of the day so that you have the correct information about your child’s medication.

We can administer Calpol in an emergency but only with prior written consent from a parent. We only give Calpol if your child has a high temperature and we have contacted you by telephone to request your verbal permission. We can only give one dose of Calpol per day. If your child continues to run a high temperature we will endeavour to reduce it by cooling the child with damp cloths and removal of clothes. If this does not work we will request that you collect your child from nursery and seek medical assistance. In extreme medical circumstances or if we cannot make contact with you or the recorded emergency contact person we will call for an ambulance.


During your child’s time at nursery, should your child have an accident it will be dealt with by our trained first aiders. All details of the accident will be recorded on a paper form and electronically. You will be asked to sign the completed form when you collect your child.

Learning Journals

Each child has their own learning journal in which their key person will record how your child is developing and progressing. This is done through observations and assessment of their play. By observing your child we can gain information to inform future planning and ensure that all your child’s individual needs are being met.

Each observation and assessment made on your child is recorded in their learning journey profile. You're welcome to access your child’s profile at any time, and we share the file with you twice a year at parent consultation meetings.

Drop off and Collection

We are registered with Ofsted to have children on the premises from 8am through to 18:30. As the nursery closes at 18:30 parents requiring sessional handover should aim to arrive at the latest by 18:15.

Emergency Closure

Surbiton Nursery is open 51 weeks of the year with the exception of Bank Holidays and the week between Christmas and New Year. In the event of a breakdown of essential services (e.g. electrical failure or loss of water supply etc), severe weather conditions or where the nursery has to close totally or partially due to an illness epidemic, it is important that you are familiar with the following procedures;

  • Parents will be contacted either by phone, email or text message, asking them to collect their child/children.
  • Where the nursery has closed due to severe weather, loss of essential services or illness epidemic, please call to confirm that we will reopen before you drop off your child the following day.
  • In the event of heavy snow where transport services are affected, the nursery will open providing staff are able to get to work. If not all staff are able to make it to the nursery we may have to offer a limited number of spaces on a first come first served basis. We may ask parents to wait with their children until staff have arrived at the nursery, or return at a later time once we have confirmed all staff have arrived safely.
  • We may also need to ask parents to make arrangements to collect their children early in such an eventuality.
Our Day

Our day commences at 08:00 and finishes at 18:30. If you wish to discuss your child’s day in-depth please arrive a few minutes earlier.

  • 08:00 – 09:00 Breakfast. After breakfast the children will continue to participate in continuous free play until snack time. Stories and songs are shared together prior to snack time
  • 09:30 - Snack Time 
  • 10:00 - Planned Adult led activities, garden time and continuous free play
  • 11:30 - Lunch – two course hot meal
  • 12:00 – 12:15 - Children get ready for bed, or home time
  • 12:30 – 14:15 - Continuous free play
  • 14:30  - Snack Time
  • 14:45 – 16:00 - Continuous free play and adult led activities which can include activities such as expressive arts and design or outdoor play
  • 16:00 - Light Tea
  • 16:30 - 18.30 Children will continue with continuous free play and adult led activities having the opportunity to explore the soft play area or the garden.
  • Routine subject to change

We hope this information has been helpful. Should there be anything else you need to know, please feel free to contact us.