We understand if you’re not ready to come back to the gym just yet. If you’d like to freeze your membership, please complete the form below and a member of the team will process this for you.

Any requests received after 18 July will not take effect until 1 September. Your membership will be frozen until 1 October 2020. You’ll need to visit your local gym to let us know if you’d like the freeze to be extended. The benefit of freezing your membership is that you’ll keep your current monthly price and you won’t have to pay any admin fees when you return to use the gym again. However, if you’d like to cancel your membership instead, you can do so here.

This form is only to be completed by members whose club is yet to re-open. For all other enquiries please complete the general enquiry form here or contact your club directly.

We are currently experiencing a high number of requests from our members, please do not complete the form again if you have already done so. A member of the Nuffield Health team will be in touch if we are unable to find your membership and process the request.

Freeze membership

Ensure you provide us with your membership number (which is 9 digits long) so we can process your request. This can be found on your membership card. You will need to complete a form for each member who would like to freeze.

Thank you

Thank you for your request. You will receive a confirmation email shortly. Please keep this for future reference. We are currently experiencing a high number of requests from our members, please do not complete the form again if you have already done so. A member of the Nuffield Health team will be in touch if we are unable to find your membership and process the request.

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