Warwickshire Hospital

Warwickshire Hospital FAQs

• How do I get an appointment to see a consultant?
  Some of our consultants need you to see your GP, or one of our private GPs, to get a referral prior to your consultation. Please check with our customer service team on 0300 131 1400 to check before you book an appointment.
• How long would it take me to get an appointment?
  Each specialty has varying wait times, however we ensure all private patients are seen as soon as possible. Our appointments are designed to be flexible around your needs and activities.
• Can I see a consultant for an appointment after work or at the weekend?
  Outpatient services operate from 08:00 - 20:00 Monday to Friday and Saturday 09:00 - 13:00. Post- operatively, if a consultant decided they needed to see a patient urgently this would be co-ordinated by our out-of-hours team. The hospital is open 7 days a week, 52 weeks of the year for our patients’ convenience.
• Can I choose which consultant I wish to see?
  Yes, as a private patient you can choose your consultant.
• Do you offer treatment for children?
  Warwickshire hospital has a dedicated service for our children and young people. For more information, please visit our Paediatrics page.
• Would my surgery be conducted by a junior doctor?
  No, our hospital only works with consultants and therefore you can be assured of the highest level of clinical care. Your appointments, surgery and follow ups will be conducted by your consultant.
• Can I contact your hospital by email?
  Yes, our teams can be reached on the following email addresses:
  
  Patient Services – warwick.patientservices@nuffieldhealth.com
  
  Radiology – warwickradiology@nuffieldhealth.com
  
  Self Pay Enquiries – warwickshire.enquiries@nuffieldhealth.com
• What are your hospital infection rates?
  Warwickshire Hospital is vigorous in its cleaning standards and keeping our hospitals clean and free of MRSA and C.difficule is a top priority. As a result, the risk of infection to patients is very low.
• When can my family visit if I’m an inpatient?
  Day case patients - Patients can have one visitor* with them for the duration of their stay.
  
  Inpatients - Patients can have one visitor* per day between the hours of 2pm to 4pm and 6pm to 8pm.
  
  *Please note that children under the age of 16 can only visit under exceptional circumstances with prior agreement.
• Is there parking available?
  Free parking is available at the front of the hospital. Please note, Automatic Number Plate Recognition (ANPR) cameras are installed in the car park therefore all visitors should ensure that car registration details are entered on the consoles, which can be found in the reception area, upon arrival.
• Is there accommodation nearby where my family can stay?
  Should your relatives or friends wish to stay locally there are a number of hotels and bed and breakfasts which we can recommend. Unfortunately we are unable to accommodate your visitors overnight.
• I am disabled/require assistance during my visit, who do I need to tell?
  Please let our staff know your requirements when you contact us. We are happy to make suitable arrangements before your visit. If you’d like to bring a friend or family member, please feel free to do so.
• Services for patients and visitors with visual impairment
  • Braille signage has been installed in the passenger lift and on the disabled lavatory door at reception
  • Most of the hospital areas include features recommended by the Royal National Institute of the Blind (RNIB)
  • Staff will be happy to talk through brochures with you
• Services for patients and visitors with hearing impairment
  Hearing induction loop systems are provided at reception for the assistance of patients and visitors with hearing impairments.
• Services for patients who require assistance with interpreting
  We can provide telephone interpreting services through The Big Word. Please let us know if you require assistance with this.
• Are visitor meals available?
  Your visitors are welcome to dine with you and can choose from our daily menu. Orders for dinner should be provided to the ward serving staff by 4pm.
  
  Please note that visitors’ meals are chargeable and these will be added to your room account unless you advise otherwise.