What we're doing to keep you safe
We understand that you may be worried about visiting our clinics, but we’re taking significant precautions to maintain your safety, and the safety of our physiotherapists, clinicians and therapists.
Screening. You’ll be screened for COVID-19 symptoms when you book your appointment and before entering the clinic.
Temperature checking. You’ll also have your temperature checked before you enter. If your temperature is above 37.8°C, you’ll be asked to leave and contact the NHS111 online service.
Enhanced cleaning. We are cleaning and disinfecting our clinics regularly, in line with Public Health England (PHE) guidelines. This involves disinfection with 1000ppm chlorine and regular sanitising of high-touch surfaces such as door handles and light switches.
Staggering appointment times. This is to avoid patients arriving in reception at the same time, and to allow the consultation rooms to be cleaned in between appointments.
Reducing high-risk services. Due to increased risk of infection, we are suspending services such as spirometry, exercise testing, blood tests and travel vaccinations, in line with PHE guidance. These services may only offered at the discretion of your GP or nurse.
Implementing social distancing. We’re removing every other chair in the waiting rooms to allow you to keep your distance if you need to wait there. There will also be socially distanced queuing systems in place where needed.
Providing Personal Protective Equipment (PPE). For everyone’s safety, our clinicians will wear full PPE during examinations and tests, in line with Public Health England (PHE) guidelines.