Chelmsford FAQs

What equipment do you have?

We have a large selection of the latest cardio machines, free weights and resistance training equipment.

Is the gym air-conditioned?

Yes, our gym floor and class studios are fully air-conditioned.

I’ve never done an exercise class before. Will the instructor help me?

Rest assured, you’re in safe hands with our experienced instructors. We recommend arriving 5 minutes early. Before the start of the class, the instructor will ask if there are any newcomers so that he or she can assist you.

How big are your classes?

Class numbers vary to suit the type of class the studio it is being held – this means the classes don’t feel overcrowded but still have a motivating atmosphere. Take a look at the wide range of classes we offer and try one out.

Will somebody show me how to use the equipment?

Yes, one of our expert Wellbeing Trainers will give you a full induction of the gym. This includes a personalised exercise programme to help you get the most out of your membership.

What does my gym membership include?

Your Nuffield Health membership includes: 

• access to over 60 weekly exercise classes.
• use of our 20 metre heated swimming pool.
• a personalised exercise programme when you start.
• health MOTs – Understand your health with the help of our expert team.
• access to other Nuffield Health clubs.
• access to our ‘Meet our Expert’ events.
• discounts on physiotherapy with a Nuffield Health physiotherapist.
• discounts on some beauty treatments

Do I need to pay for a locker?

No, the lockers operate using your membership card.

What changing facilities do you have?

We have spacious male and female changing rooms with large lockers, private showers with complimentary products, and hairdryers.

How busy does the gym get?

Our busy and quiet periods are:

Busiest: 4 pm – 8 pm
Busy: Before 9 am
Quiet: 11 am – 4 pm

Do you have a car park?

Yes, we have free on-site parking for our members and visitors restricted to 2 hours. This can be extended to 4 hours by inputting your car registration into the terminal at reception.

Do I need to book classes in advance?

Our classes operate on a token basis. You can collect a token from reception up to 30 minutes before the class starts (1 hour for Aqua).

Is the pool heated?

Yes, the pool is kept at a comfortable temperature of 29 degrees.

Do you have a sauna or steam room?

Yes, we have a sauna and a steam room to relax in after your workout. We also have a poolside spa pool.

What should I bring?

You’ll need your membership card to enter the club. We recommend wearing light and comfortable clothing. Please bring a bottle of water. You can fill up at one of our water fountains in the gym.

Can I freeze my membership?

If you’re ill, injured, pregnant or made redundant, you can freeze your membership at any time. Further terms and conditions regarding freezing or cancelling your membership can be found here.